Privacy Policy

Last updated: March 2026

Townsville Dental Clinic (“we”, “us”, or “our”) is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.

Information We Collect

We may collect:

  • Name, contact details (phone, email, address)
  • Date of birth and health fund details
  • Medical and dental history
  • Treatment records and X-rays
  • Website usage data (cookies, analytics)

How We Use Your Information

Your information is used to:

  • Provide dental care and treatment
  • Manage appointments and communications
  • Process payments and health fund claims
  • Improve our services and website
  • Comply with legal and professional obligations

How We Protect Your Information

We implement appropriate security measures including:

  • Secure, encrypted systems for storing patient records
  • Restricted access to personal information
  • Regular staff training on privacy obligations
  • Compliance with the Australian Privacy Act 1988

Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal retention requirements)
  • Opt out of marketing communications

Contact

For privacy-related enquiries, contact us at: