Smile Solutions - Dentist Melbourne Melbourne

I had a whitening appointment today. The day didn't go to plan and I ended up being ten minutes late. The reception staff told me I had missed my appointment and had to reschedule it and forfeit my $100 deposit. Completely fair and 100% my fault. Everyone's time is valuable. Except, my original appointment was cancelled by the clinic on the morning of the appointment, throwing off my weekend plans and making me free up another Saturday for this. So I thought some accommodation would be in order today as patients' time is equally valuable. But they didn't see it that way evidently.

I had a whitening appointment today. The day didn't go to plan and I ended up being ten minutes late. The reception staff told me I had missed my appointment and had to reschedule it and forfeit my $100 deposit. Completely fair and 100% my fault. Everyone's time is valuable. Except, my original appointment was cancelled by the clinic on the morning of the appointment, throwing off my weekend plans and making me free up another Saturday for this. So I thought some accommodation would be in order today as patients' time is equally valuable. But they didn't see it that way evidently.

I cannot recommend Collins Street Orthodontics highly enough. My orthodontic journey began with Invisalign and was ultimately completed with clear braces. Throughout the entire process, the team provided exceptional care, professionalism, and support. A special thank you to Dr David Austin, Nat, Viv, Sandra, and Maya, who made what could have been a long treatment journey genuinely enjoyable. Nothing was ever too difficult, and every question or concern was met with patience, kindness and expertise. David’s attention to detail was outstanding. His commitment to achieving the very best result was evident at every appointment and I always felt confident that I was in the best hands. Despite the many visits over the years, I always genuinely looked forward to coming in. The team created such a warm, welcoming, and positive environment that every appointment was a pleasure. I am absolutely thrilled with my final result and incredibly grateful for the care, dedication, and professionalism shown by the team at Collins Street Orthodontics. Thank you for giving me a smile I am truly proud of.

I cannot recommend Collins Street Orthodontics highly enough. My orthodontic journey began with Invisalign and was ultimately completed with clear braces. Throughout the entire process, the team provided exceptional care, professionalism, and support. A special thank you to Dr David Austin, Nat, Viv, Sandra, and Maya, who made what could have been a long treatment journey genuinely enjoyable. Nothing was ever too difficult, and every question or concern was met with patience, kindness and expertise. David’s attention to detail was outstanding. His commitment to achieving the very best result was evident at every appointment and I always felt confident that I was in the best hands. Despite the many visits over the years, I always genuinely looked forward to coming in. The team created such a warm, welcoming, and positive environment that every appointment was a pleasure. I am absolutely thrilled with my final result and incredibly grateful for the care, dedication, and professionalism shown by the team at Collins Street Orthodontics. Thank you for giving me a smile I am truly proud of.

Dr Silvia is fantastic and the admin team are so helpful and always go above and beyond!

Dr Silvia is fantastic and the admin team are so helpful and always go above and beyond!

The experts in all aspects of implants. Cannot thank you enough for helping my husband. No hidden agenda, just support for those who need it. Definitely recommend them as a place to go!

The experts in all aspects of implants. Cannot thank you enough for helping my husband. No hidden agenda, just support for those who need it. Definitely recommend them as a place to go!

Have had dental implants and crowns done here over 20 years ago, still rock solid. Very happy with this group for my dental treatment.

Have had dental implants and crowns done here over 20 years ago, still rock solid. Very happy with this group for my dental treatment.

Couldn't recommend a better dentist team then smile solutions! The team have worked with me for a few years and getting to know them and how they are has been a wonderful experience. Top work team

Couldn't recommend a better dentist team then smile solutions! The team have worked with me for a few years and getting to know them and how they are has been a wonderful experience. Top work team

Dear Mr.James Tomazos, We sincerely thank you for your consistently professionl service, your warmth, politeness and attentive care always make us feel comfortable, your kindness and dedication are truly rare, we greatly appreciate your thoughtful service. Susan & David

Dear Mr.James Tomazos, We sincerely thank you for your consistently professionl service, your warmth, politeness and attentive care always make us feel comfortable, your kindness and dedication are truly rare, we greatly appreciate your thoughtful service. Susan & David

My experience was amazing. I cannot express how helpful the team were. I live in remote Tassie and needed a splint. I took the most of a trip I did to Melbourne and had an appointment to get it done as there are no dentists that provide that service in my town. The customer service was outstanding from the very first interaction. They found the perfect slot to see me and once the splint was made they sent it to my home in Tassie. I had my consultation with Dr. Natasha Hremias and she was also very warm and understanding.

My experience was amazing. I cannot express how helpful the team were. I live in remote Tassie and needed a splint. I took the most of a trip I did to Melbourne and had an appointment to get it done as there are no dentists that provide that service in my town. The customer service was outstanding from the very first interaction. They found the perfect slot to see me and once the splint was made they sent it to my home in Tassie. I had my consultation with Dr. Natasha Hremias and she was also very warm and understanding.

Another stellar visit March 2026, this time for my 97-and-a-half year old Mum, who despite her age, is in remarkable condition and health, and she takes very good care of her oral hygiene. On this occasion, however, we needed immediate attention, as one of Mum's 40+ year old incisor caps came off while she was using a sturdy pikster. Miraculously, I found it - thanks to God ! - intact on the floor beneath her bed, and before the aged care home cleaners came through with their vacuum cleaner ! We also had the good fortune of getting an appointment the very next day, with Dr. Amina Barucija and Poppy. I would like to express my gratitude to Dr. Amina and Poppy for their great kindness, patience, and sensitivity to the needs of a very old person, and for their swift, professional and clearly explained steps to remedy and re-glue Mum's cap back in place. It was a relief to both her and me that this could be done. We highly recommend Dr Amina Barucija, and the Smile Solutions team ! Thank you ! December 2024 This is my second review of Smile Solutions, as I wanted to express my amazement with the efficiency of the new Cerac crown process (where everything is completed within a two hour session, instead of the older porcelain veneer method, with two separate visits two weeks apart). I also want to give enormous thanks to the wonderful, cheery Dr Casey Edgar, whose remarkable technical skill gave me the most beautiful molar crown, in what has been the best-ever crown experience I've had over the ten years I've attended Smile Solutions. I also acknowledge Dr Edgar's understanding and patience in dealing with some initial uncertainty I had about the process, and about my tooth, and for helping me to challenge my assumptions about doing things the same old way. There is no going back now ! Thanks so much Dr Casey, I feel like I've reached a new milestone in my dental journey. All the best, Maggie Smile Solutions General Dentist Dr Sandy Copeland is just brilliant. She understands my needs (before major dental work I take medication to get down my heart rate), she has a friendly, calm, warm manner and her technical skills are excellent. I feel completely comfortable under her care and I highly recommend her to any dental patient who may feel anxiety as I do. Thank you both to Dr Copeland and the Smile Solutions team, I would not think of going any where else.

Another stellar visit March 2026, this time for my 97-and-a-half year old Mum, who despite her age, is in remarkable condition and health, and she takes very good care of her oral hygiene. On this occasion, however, we needed immediate attention, as one of Mum's 40+ year old incisor caps came off while she was using a sturdy pikster. Miraculously, I found it - thanks to God ! - intact on the floor beneath her bed, and before the aged care home cleaners came through with their vacuum cleaner ! We also had the good fortune of getting an appointment the very next day, with Dr. Amina Barucija and Poppy. I would like to express my gratitude to Dr. Amina and Poppy for their great kindness, patience, and sensitivity to the needs of a very old person, and for their swift, professional and clearly explained steps to remedy and re-glue Mum's cap back in place. It was a relief to both her and me that this could be done. We highly recommend Dr Amina Barucija, and the Smile Solutions team ! Thank you ! December 2024 This is my second review of Smile Solutions, as I wanted to express my amazement with the efficiency of the new Cerac crown process (where everything is completed within a two hour session, instead of the older porcelain veneer method, with two separate visits two weeks apart). I also want to give enormous thanks to the wonderful, cheery Dr Casey Edgar, whose remarkable technical skill gave me the most beautiful molar crown, in what has been the best-ever crown experience I've had over the ten years I've attended Smile Solutions. I also acknowledge Dr Edgar's understanding and patience in dealing with some initial uncertainty I had about the process, and about my tooth, and for helping me to challenge my assumptions about doing things the same old way. There is no going back now ! Thanks so much Dr Casey, I feel like I've reached a new milestone in my dental journey. All the best, Maggie Smile Solutions General Dentist Dr Sandy Copeland is just brilliant. She understands my needs (before major dental work I take medication to get down my heart rate), she has a friendly, calm, warm manner and her technical skills are excellent. I feel completely comfortable under her care and I highly recommend her to any dental patient who may feel anxiety as I do. Thank you both to Dr Copeland and the Smile Solutions team, I would not think of going any where else.

The highly professional dentists in this practice provide the most satisfactory results.

The highly professional dentists in this practice provide the most satisfactory results.

Word class facility and the only name for best dentist in Australia.

Word class facility and the only name for best dentist in Australia.

One of the best dental practices out there. Staff are always extremely helpful and friendly. + Absolutely stunning building.

One of the best dental practices out there. Staff are always extremely helpful and friendly. + Absolutely stunning building.

Great service, supportive staff, really recommend.

Great service, supportive staff, really recommend.

This review is ONLY for the amazing lady I spoke on the phone to that has five kids :) , sorry I don’t remember your name but you have been nothing but amazing, she is knowledgeable has patience and is absolutely lovely as a postpartum first time mum everything feels overwhelming even a basic phone call to make an appointment She has been a dream to talk to and I wanted to say a huge thank you, Collins street phone line. Lots of love to you, bless you xx

This review is ONLY for the amazing lady I spoke on the phone to that has five kids :) , sorry I don’t remember your name but you have been nothing but amazing, she is knowledgeable has patience and is absolutely lovely as a postpartum first time mum everything feels overwhelming even a basic phone call to make an appointment She has been a dream to talk to and I wanted to say a huge thank you, Collins street phone line. Lots of love to you, bless you xx

I had a great check up and clean with Dr Tash, and Alice was an OUTSTANDING nurse

I had a great check up and clean with Dr Tash, and Alice was an OUTSTANDING nurse